Because expedited delivery and customer satisfaction is important to us, Shopbeautybooth will process your order immediately after you click the SUBMIT ORDER. Because our system processes orders immediately, we are unable to change or cancel an order once it is submitted.

Returns

Got the wrong shade or mixed up the name of a product? We acknowledge that these things happen and that is why Shopbeautyboothis committed to making the return process seamless and easy for you.

If you are less than completely satisfied with your purchase, you may return your order within twenty-four (24) hours (from the time of delivery) for a full refund/replacement. 

Products must be returned in new condition or exactly how it was delivered. If your product arrived either damaged or defective, please contact us right away. Return delivery is free. 

Refunds are made to the original form of payment (e.g., credit/debit card, mobile money, expressPay, etc.) 

Exchanges

We are unable to offer exchanges. 

Item Missing

We make a conscious effort to ensure your order arrives perfectly, but if you experience any issue, please reach out to us by email (sales@shopbeautybooth.com) or phone (0557338797).

Damaged items, Wrong items

We make a conscious effort to ensure your order arrives perfectly, but if you experience any issue, please reach out to us by email (sales@shopbeautybooth.com) or phone (0557338797).

At Shopbeautybooth, we are determined to offer our customers the best in terms of quality and service that is why we take protecting the integrity of the products we sell very seriously. Shopbeautybooth’s policy does not permit the resale of used, damaged or expired products. Our policies and procedures are aimed at ensuring that only the highest quality products are sold by us. We will therefore not accept returned items that have been used or damaged.